Reliability is non-negotiable in business. Every missed call is a lost opportunity, and generic phone bots just don’t cut it. At Cleverize.ai, we deliver Australia’s only AI phone receptionist with a guaranteed 99.9% Service Level Agreement (SLA). Here’s how our technology sets a new standard for business communication.
Why 99.9% SLA is Critical for Your Business
A 99.9% SLA means your business gets less than 9 hours of downtime per year. That’s the kind of reliability major enterprises demand—now available to Australian businesses of all sizes. Most AI phone systems in Australia can’t come close to this promise.
- Never miss important customer calls
- Protect bookings and sales
- Provide consistent, 24/7 support
How Cleverize.ai Delivers 99.9% Uptime
AWS-Powered Cloud Infrastructure
Cleverize.ai runs on Amazon Web Services (AWS), the global leader in secure, scalable cloud infrastructure. By leveraging AWS, we guarantee high availability and fast recovery times.
- Serverless architecture: Our backend uses AWS Lambda, so every call scales instantly, no manual intervention needed.
- Kubernetes clusters: We deploy containerized workloads for resilience and auto-scaling under any load.
Want to learn more about AWS serverless? Read this overview from AWS.
Top-Tier Tech Partnerships
We only use best-in-class providers to deliver industry-leading AI performance:
- Twilio: For robust programmable voice, call routing, SMS, and secure, PCI-compliant payment handling.
- ElevenLabs: Natural-sounding text-to-speech, making your AI receptionist sound human.
- Deepgram: Fast, accurate speech-to-text ensures every word is understood and acted on.
- Stripe: Payment processing is handled securely during calls.
Real-Time Monitoring and Auto-Recovery
We monitor every process in real time. If anything happens, our system auto-recovers—often before anyone notices. This commitment is why we’re able to stand behind our 99.9% SLA.
Australian Data Sovereignty & Security
All customer data stays in Australia and is encrypted end-to-end, keeping you compliant with local regulations.
Features that Set Us Apart
- 24/7 automated call answering, bookings, and inquiry handling
- Real-time payments over the phone with Twilio + Stripe
- Multi-location and multi-tenant support
- Seamless CRM and booking platform integrations via API/webhook
- Dynamic FAQ handling powered by advanced AI (LLM, NLP)
Frequently Asked Questions
What does 99.9% SLA mean?
It means our system is guaranteed to be available 99.9% of the time—less than 9 hours of downtime per year.
How do you handle payments securely over the phone?
We use Twilio and Stripe to offer PCI-compliant, secure payment handling directly during calls.
Is my data safe with Cleverize.ai?
Yes. All data is encrypted, stored in Australia, and never shared with third parties.
What industries benefit from this AI phone receptionist?
Any business that relies on phone calls—healthcare, retail, services, hospitality, and more.
Final Thoughts
Don’t settle for unreliable bots or generic answering services. Cleverize.ai gives your business the enterprise-grade AI phone receptionist with a real 99.9% SLA, so you never miss a call or lose a customer.
Book your free demo now at Cleverize.ai and experience the difference.
Explore More
- Want to see how it works? Book a demo with Cleverize.ai
- Discover how our AI-powered bookings boost efficiency
- Want to learn more about AWS serverless? Read this overview from AWS.
